Ivx e-class installers manual




















Most people have heard about UPSs, but seem to think that there is just one kind of device that goes by that name. Industry average "trip" times are 2—8 ms. No other filtration of AC power is performed. If voltage stays within its normal window, this unit continues to pass voltage, unaltered, from the wall. This assures that the load — in this case, phone equipment — will receive not only uninterrupted, true sine wave output but also the cleanest, steadiest power possible B.

Most devices with wall-mounted chargers, such as cordless drills or screwdrivers, can behave erratically — sometimes not allowing the charge circuit to engage at all — when operating with modified sine or square wave inverters. Small wall-based transformer-style power supplies, similar to those ESI phone systems use, can experience overheating problems with modified sine or square wave outputs, which occur while some UPSs are operating in battery mode. This overheating could eventually cause damage to the power supplies; and, in time, the damage could cause a spike through the phone system — seriously damaging some of the static-sensitive components inside the casing.

While the true sine wave UPS output power curve smoothly increases to its peak, then smoothly decreases allowing connected loads and equipment to operate the same as they would from utility supplied wall power , the modified sine wave and square wave UPS output power curve will shoot straight up, level off at peak voltage and then drop straight down. Additionally troublesome is that the modified sine wave sits at zero voltage for a short period during the transition to or from batteries — which is the main difference between it and the square wave output of some UPS.

Note: The maximum distance from the cabinet is ft. Default: When the buffer reaches capacity, the oldest records are discarded. External paging device connection A dry contact overhead-paging device can be connected to the system through the main board's 66 block connector.

The overhead paging port is fixed located on the main board as extension for programming purposes and user access. Audio connection The audio pair is connected to the 66 block at terminal 33 and Dry contact control The manner in which the dry contact pair is punched down on the 66 block sets the pair as normally open sending a page to the port will close the contacts or normally closed sending a page to the port will open the contacts. The port can be used with zone paging units.

The connector closest to the wall is the first port card, which is the main board on the S- Class. Station connection The first eight pairs on the amphenol are station ports. Each port position is pre-numbered and fixed as indicated in the 66 Block Wiring Diagram. Note: The station runs can be up to 1, ft. Digital stations The digital station wiring is not polarity-sensitive.

Analog ports The analog ports do not require that tip-and-ring polarity be observed. The analog ports can be used for type sets or for devices such as fax machines, cordless phones, etc. Each analog port will support only a single analog device. Station Numbering Plan Each port card has 10 station interfaces. Port card Generation II Digital stations Analog stations Port card Generation I Digital stations Analog stations 1 through and 1 through and 2 through and 2 through and 3 through and 3 through and 4 through and B.

The software is a self-extracting installer. To launch the installation process, browse to the Esiivx. If asked whether you wish to continue, click Yes. Then, follow the instructions that appear. Click Finish. Select the appropriate port and click OK. Connect one end of the provided serial cable to the PC serial port selected in Step 8. Continue to the next page to test the operation of the TAPI interface. In the Folder Options window, click the View tab. Locate the item entitled Hide extensions for known file types.

Click OK to finish. Depending on which version of Windows you have, follow the appropriate test procedure for the Phone Dialer software on your PC.

This will start the file Dialer. Once again, click Tools; then click Dialing Properties Enter the local area code and the appropriate access codes for an outside line; to insert a pause, use a comma e. Make sure the To disable call waiting, dial: box is not checked. Then, click OK. In the Phone Dialer window, enter the number to dial and click Dial.

Testing with Phone Dialer 1. In the Phone Dialer window, click the Edit menu; then click Options. In the Options window, click Phone and Modems Option. In the Phone and Modems window, a location entry should be highlighted.

Click Edit. In the Edit Locations window, enter the local area code and the appropriate access codes for an outside line; to insert a pause, use a comma e.

Then, click the Phone Call radio button, followed by the Place Call button. The Key Expansion Console right includes an expansion cable. Connect one end of the expansion cable to the appropriate connector on the bottom of the Feature Phone below. Then, connect the other end of the expansion cable to the Key Expansion Console. To keep cabling out of the way, thread the expansion cable into the slots on the bottom of the phone and Key Expansion Console. If necessary, remove the clear plastic overlay from the keys on the Expansion Console.

Install the labeled paper overlay on the Key Expansion Console. Install the clear plastic overlay over the paper overlay, to protect it. This base station is line-powered and thus needs no AC power. Base stations must be installed at least 10 feet apart, regardless of whether the base station is for the small-model or large-model Cordless Handset. Choose a location at least 30 feet away if more than six base stations are needed in a building. There are 30 available channels on the small Cordless Handset and 10 on the large Cordless Handset.

EMI is electromagnetic interference. Recharge time Approx. Standby time Approx. Weight including battery 5. Size, W D H in. Wire color Signal RJ11 Pt. Esi-Access setup 1. Connecting to the site Important: ESI strongly recommends connecting to the phone system via the NSP, for a faster and more stable connection. Once the site is created, connect to the site using network communications, as follows: 1. Highlight the site and click Program.

For Access Mode, select Online. For Communications Type, select Network. Two fields will now appear: a. Port Number — This typically will be unless the prefix, 59, was changed. Click OK to connect. Once you are connected to the site, you can program features as if you were actually there. Both methods follow the same programming steps. This manual focuses on programming from a Digital Feature Phone; the respective documentation for Esi-Access details the differences in programming from that environment.

Programming features require a clear understanding of user interface and application. You program both configuration data and recordings in the same manner. As a result, to save space, the sample displays shown herein will show only two lines.

Programming keys During programming, the first line of the display will show the current item being programmed, and the second line will be the entry line. You can enter values as directed by the combination of the voice prompts and display. To enter multiple values, such as a list of extension numbers, separate each value by to exit the list, enter.

What this does Enter Confirms new or existing entry and advances to next programming step. Back up i. Notes: Either in the display indicates that additional choices or values are available by pressing a corresponding scroll key or. Only one person at a time can be performing Installer or Administrator programming. When the desired character appears on the display, press to confirm; the cursor will move to the next character position. You may move the cursor left to correct an entry by pressing the left scroll key or move right to add a space by pressing the right scroll key.

When B is displayed, press to confirm; the cursor will move to the next character to be entered. To complete the name, press. The normal station programming menu prompts will begin to play.

Press HOLD. You are now in programming mode. The extension will be automatically placed in DND, and its display will show: 4. The system will play the system programming menu. Follow it to program as you wish. When finished, hang up. Note: The system will automatically exit programming mode after 10 minutes of inactivity. To exit programming mode, hang up. Initialization will erase all data and custom recordings. Important notes: Always initialize the system before initial programming for a new installation.

You must confirm the command to initialize, when prompted, by entering the Installer password. You must then re-access Programming Mode by following the steps described earlier see page D.

Functions 12 and Installer and Administrator passwords These functions will display the existing password and prompt for entry of a new password. The passwords can be 2—8 digits long, followed by. The Installer can change either the Installer or Administrator Password.

Only those functions listed in the Administrator manual can be programmed via the Administrator Password. Accessing user station programming Should a user forget his password or if an employee leaves the organization, this feature allows the Installer or Administrator to enter a user's station programming and operate within it as if he were the user.

Default passwords shown for this example. Enter a new time in a twelve-hour format. Select AM or PM by pressing a scroll key either or. Enter a new date in an eight-digit format, including leading zeroes. Example: Enter 0 7 0 4 2 0 0 3 for July 4, note that leading zeroes are required here, unlike in Step 1.

Press to finish the entry. Function Automatic time setting 1: Synchronize with CID This function, when enabled, synchronizes the real-time clock with Caller ID CID messaging: call processing compares the time of a CID message to the system real-time clock and, if the difference is more than two minutes, resets the real-time clock to match the time hours and minutes of the CID message. The system will analyze each such message or — if it receives more than four calls with CID information within a one-minute period — as is needed.

Default: Enabled. Default: Disabled. The clock adjustment speeds up or slows down the clock over a day period by the amount selected. If the system clock is running slow, select a positive value. If the clock is running fast, select a negative value. Default: 0. Example: If the clock is running two minutes fast over a month, select -2 minus two minutes..

The default setting of 1. Range: 0. Default: 1. Range: 1—9 rings. Default: 3. Function Recall timers Function Exclusive hold recall timer This is the amount of time, in seconds, that a call will remain on exclusive hold before recalling to the extension that initiated the exclusive hold. Range: 5— seconds. Function Hold recall timer This is the amount of time, in seconds, that a call will remain on hold before recalling to the extension that initiated the hold.

Function Hold recall timeout timer This is the number of times a station will recall-ring before being re-routed. Range: 2—40 rings. Default: 6. This is the number of seconds that a door-unlock relay will remain open after one has pressed a remote door-unlock key. Range: 2—60 seconds. Default: 4. Function Connect tone This sets whether the system plays a system connect tone two short beeps a user hears when a station answers.

Default: Enabled the beep plays. Field 2: Privacy release With this feature enabled: if a station user presses a CO line key that is in use lit red , the user will be immediately conferenced with the call in progress on that line. With this feature disabled, pressing an in-use CO line key has no effect. Continued E. The default level should provide a comfortable sidetone level and adequate transmit volume when used with recommended headsets.

Range: 0—5. Default: 2. See table, below. Before making any changes to this parameter, make sure that all stations are idle. This sets the time after the first digits has been entered and before the entered number is accepted as being complete time between each digit dialed.

Range: 40— i. Default: i. This is how long the auto attendant waits until after the menu plays all options. Range: 50— i. This is a threshold level, so setting level too low may cause the system to route all calls to the fax port.

The energy level of a fax signal must exceed this setting for more than ms. Range: 1— Increasing this level to a high setting can cause excessive noise or feedback on conference calls. This is a threshold gain level. Doubling or halving the current setting is in 6dB increments. Range: — Field 2: CO playback gain Adjusts the volume level the system uses to play back recordings, prompts or messages to a CO line.

If this value is set too low, callers into the system may not be able to hear the greeting of a mail box or the auto attendant when either answers the call. Range: 10— i. Default: 20 i. This is a value set in the DSP and is similar to the fax energy level see Function , field 4, page E. Adjust this upward if mail boxes are storing messages with long periods of silence. This sets the value used to detect energy received by the system on any port. Lowering this value means less energy will be required to stay connected.

Energy below this level is treated as silence. Range: 0— Range: — 2 to 30 seconds. Field 3: Maximum message length Sets the maximum message length.

Expressed in minutes. Field 4: Page glare detection Enables or disables the ignoring of page glare when using pager notification. When this is set to 1, the system will go off-hook and send phone or pager strings regardless of dialtone detection.

Range: 1 enabled or 2 disabled. Default: 2 disabled. This is a system-wide setting. Range: 2— Field 6: Unified messaging playback timeout Sets the maximum duration in seconds to keep the Feature Phone connected to voice mail i.

Range: 0—20 seconds. Default: Both solid. A user can initiate a system speed-dial by dialing the speed-dial location number or by accessing the name through the Esi-Dex feature. In Function 32, access to system speed-dial can be denied to individual stations see page G. Note: System speed-dialing overrides toll restrictions Function 32, page G. Enter the three-digit location number to program, 2. Note: You must enter a name to continue.

Press the left scroll key to delete any character or digit entered in error. Speed-dial 2. Name 3. Press to confirm the inserted character and continue. Press to complete the entry. To edit the number, you must delete it and enter the correct number. Example: To create a System Speed-dial number that dials 9, then , then pauses for four seconds and finally dials , enter: 9 9 7 2 5 5 5 5 6 4 4 then scroll to P then scroll to P then scroll to 1 0 4 Deleting a speed-dial number To delete an entire speed-dial number and name, delete the location number 6 X X by pressing HOLD or the left scroll key during Step 1 in the speed-dialing procedure described above.

If the buffer becomes full, the system will discard the oldest records. You can change this rate by pressing the scroll keys and. Maintenance A laptop PC can be connected to this port for on-line programming using Esi-Access and software upgrades. If a station has line keys programmed, the user accesses the lines by pressing one of these keys or by dialing 9 or 8 or 7.

If a station does not have line keys programmed, the user always accesses CO lines by dialing 9 or 8 or 7. Since the system handles call transfer and auto attendant functions efficiently, operating in the PBX mode provides more programmable feature keys for other uses and the opportunity for glare is greatly reduced. The display will indicate D for day or N for night to show which mode is currently being programmed.

Lines that are to be programmed alike can be grouped to simplify programming. Example: Here is a completed Programming Worksheet for incoming calls on Line 1 to ring live to extension but finally answered by the Main Greeting after 9 rings. The step numbers correspond to the explanation that begins on the next page. Choose CO lines to program During this step, you use the first four programmable keys to represent CO lines.

Select lines to be programmed by pressing one or more of the programmable keys. Select the COs to program alike and press to confirm. Assign outbound CO line groups CO lines can be grouped for outbound, pooled access into one of three line groups: 9, 8 or 7. Note: A line can only be in one line group or designated as a private line. Outgoing calls will be assigned from the highest CO to the lowest available. Default: 9 i. Private line You can designate a line as a private line by entering an extension number, instead of a line group number, in this step.

The line is then programmed as outlined in the following explanation, giving the private line great flexibility for handling call routing. Note: A private line can be assigned only to a Digital Feature Phone. A line key must be programmed on the phone to access the line for outgoing calls. Assign distinctive CO ring tone. Range: 1—6 and normal disabled. Default: Normal disabled. Continued 1 Available only with Generation II system software 4. The destination can be set to add or drop extensions, departments, mail boxes or ID branches if ringing continues due to no answer.

Third ring — Extensions and are added. Ninth ring — the call will be answered by the auto attendant. Default: Answer on ring 1 with ID1 main greeting in both day and night modes. Example: To have after hours calls directed to a general delivery mail box, program the system as follows. During Night Mode, Line 1 and other lines to be programmed alike will be answered immediately by MB a Guest Mailbox set up for general delivery. Our offices are closed. Our normal business hours are 8 to 5 Monday through Friday.

Please leave a message at the tone and your call will be returned when we resume normal business hours. Users must dial the access code after accessing a line by either: a. Dialing 9, 8, or 7 or b. Pressing a line key if programmed The access code can be one or two digits — e.

Four tables exist for this purpose: 1. Allow exception table programmable. Up to entries; no entry can exceed 26 digits. Default: No entries. Deny exception table programmable. Conversely, a number listed in the deny exception table e. Fixed allow table not programmable. Default: , , , , , , and Fixed deny table not programmable.

Continued F. First, the system checks the number dialed against the Allow Exception table. If the number matches an entry in this table, the call is allowed. The number is checked against the Deny Exception table. The number is checked against the Fixed Allow table. This determines whether the system plays a prompt — and, if so, which one — when the ESI Presence. Notes: The NSP must be programmed and connected to a local area network for time and attendance.

Use the scroll keys to enable or disable time and attendance records, and press to confirm. You can program the auto attendant, in line programming Function 2; see page F. If required, you. The caller moves from branch to. Each system supports four types of branches — menu, GoTo, directory, and remote — and up to Use them to create virtually limitless routing possibilities.

Each branch has one greeting. Note: If tenant service is enabled in Function see page E. A menu branch includes a prompt that instructs the caller to make a selection from the choices. If a caller makes no selection during the prompt in a menu branch, he will be transferred according to.

A GoTo branch transfers the caller to an extension, department, mailbox, branch ID, or an outside number:. If the number listed is a department, the system.

If the destination extension or. The mailbox can be a user, a. It is a good. For gadget sales, press 2. Or, to return to the main menu, press 3. In this case, the third sub-branch would be a GoTo branch with ID1 the main greeting as its. When you select GoTo, the system will prompt you. Use the scroll key.

Press to confirm the inserted. IVX will dial the string as programmed and then release the call to Centrex to complete the connection. Note: Two CO lines will be utilized, one for the inbound call and one to call the outdial number. Be sure the flash hook duration Function , page E.

Enter the outdial number including the access code and any special characters 1. If DTMF detection is not required, the system will complete the trunk-to-trunk connection after. After the final digit of the outdial number, the system will begin to play to the called person the following:. DTMF detection is required. Enter an extension, branch ID or mailbox.

While both COs are connected, the system constantly monitors the lines for open loops. If it detects an. Additionally, the system periodically will. If it detects no voice traffic, it terminates both CO connections. Finally, if both COs are connected for a period programmable; default is 60 minutes , the system will. Special characters — such as P for pause or F for flash — can also be entered in the dial string.

A directory branch allows the caller to be connected to an employee by selecting his or her name from. The directory branch es will not be enabled until at least one. When you assign a remote branch to send a call to a branch ID at a remote Esi-Link location, that. This is. Typically, the. At the remote location, when branch IDs through are assigned as GoTo branches, the branch.

To use this. When the caller is sent to this GoTo. The branch IDs and branch titles shown are for programming purposes only. The caller needs only to press 1, 2, etc. Branch ID — A numerical designator which indicates its location and relationship to the other. There can be up to six levels of branches — the first level being a single digit, the second. The Main Greeting is ID 1 or, additionally, 2 through 8 if a.

Name — Enter the name to help identify the branch for later programming changes; this also is the. Use a scroll key to select the desired branch type and press. Then, enter the destination — either.

If a caller selects a name from a Directory Branch, the system can be set to announce the extension. This provides the caller with the extension number for future direct. This feature should not be used where. Day forwarding is the same for both day mode and day2 mode; night forwarding is the same. Enter the times in military time — Each day can have. In addition,. Remotely logging into the system with either the Installer password or the Administrator password lets. At the main greeting, enter 7 8 9 or 4 5 6 — or the new password — to enter remote.

Follow the prompts to. Note: If the system is answered live and call is then routed to a mailbox. To simplify initial installation, all programmed extensions will automatically have the generic personal.

If a programmable feature key is programmed as a Virtual Mailbox Key with any mailbox number, the. The default password is the mailbox number.

To retrieve messages from the outside,. To enter mailbox programming from any. Although the system will store only the actual message as left by the caller, the time set here is the.

The range is 1—30 minutes for messages, and 1— minutes for. The range for each item is 0— days. Example: To set the system to erase old messages more than 3 days old and group messages more than 5. Note: If the Memory Module becomes full but no message or recording can be purged according to the settings,.

Otherwise, the key is a station key that allows for single-key transfer of a call with no message indication. Mailboxes numbered — can be programmed as either a guest or info mailbox. Enter the mailbox. Guest mailboxes are designed to be used by personnel, such as in outside sales or manufacturing, who.

A guest mailbox requires no programming other than the. The maximum recording length is controlled by Function 51; the default is 10 minutes. Notes: A guest mailbox can be handled like a regular extension i. Info Mailboxes are identical to Guest Mailboxes except that the caller will not.

Instead, the caller will. The maximum length of the recording time is. Below is an example of a completed Programming Worksheet, showing the sequence of programming:.

Name — The mailbox name is used for the display, reports, and as a programming aid. The name. Call forward info mailbox only — An info mailbox can be set to call forward after the. Mailbox , the broadcast mailbox, is a special group mailbox which can be used to leave messages.

Guest mailboxes are not included in the broadcast group. Anyone who knows the password can leave messages for all users listed. The Installer, Administrator or. To record a greeting,. The maximum recording length is controlled by Function 51;. Notes: If 0 zero is programmed as the password, anyone can leave group messages or program the. When a message is deleted from the group mailbox, this deletes all copies from its member mailboxes. On a mailbox-by-mailbox basis for user or guest mailboxes, the system can be programmed to call an.

The user can program the numbers and delay and can also select to have only messages marked as. In addition, the user can change his phone number and pager number but not phone. Note: Use the scroll key to enter special characters; use the scroll key to backspace. Delay — How many minutes the system is to wait before dialing the phone or pager number. CO line access — Enter the CO line group 9, 8, or 71—76 that is to be accessed for delivery. Maximum lines — Enter the maximum number of lines in the selected CO line group that the.

In addition to individual mailbox paging, IVX E- Class can support up to 10 cascade notification mailboxes. These can be assigned to anyone who requires escalating levels of notification beyond the single level. In this function, you program the notification numbers and number of. The maximum. The user can program up to three external numbers, of up to 24 digits each, to be called or paged whenever.

The system will dial the first number for the number of times. Press to. The cascade notification mailboxes will use the same CO line group and pager dialing pause as. The questions are recorded in the same manner as recording. The individual answer segments recorded by the. The caller, when recording each answer, can be instructed to conclude by pressing 1 or to pause for the.

The maximum recording length is controlled. Here is an example of a completed programming worksheet:. When enabled, this prompts the mailbox user, when moving a message, to do one of the following:. The IVX E- Class system plays the system prompts to an outside caller at different points in the call.

These system prompts have been pre-recorded at the factory but you may. The auto attendant branch prompts such as the main greeting or sub-menus are also recorded here. For both system prompts and branch prompts, the maximum record length is five minutes per prompt. Please hold;. Default: "Thank you for calling. Our office is closed in observance of the holiday.

You may dial your. This function is accessible only if a directory branch has been created as part of auto attendant programming. Enter the extension number and record the name. If this is a by-alpha branch, the system will automatically.

Make photocopies of the blank worksheet for preparing directories and making future changes. Enter the numeric equivalent to the letters appearing on a phone keypad for Q or Z, use 1. Up to. The alpha directory has two prompts: the first instructs the caller to enter the first three.

The system then plays the matched names to the caller, in alphabetical order. With the name key set to three digits, when a caller selects a directory branch and dials only one or two. If the system. Examples: Caller dials 5 and waits three seconds. The system plays names beginning with J, K, and L.

Caller dials 3 2 and waits three seconds. The system plays names beginning with DA through FC. If a user dials more than three digits, the system ignores the additional digits except for the key,. This selects the source for the system or only tenant 1, if tenant service is enabled that will be.

If tenant service is enabled, source is the only. Note: The connector is monophonic-only — if you use a stereo source, you must either set it to output. Press 1 to begin recording. To aid you in queuing, the source will be played through the. The maximum record length is controlled by the amount of space available on the.

Notes: If an external audio source such as a radio is used for MOH, adjust the volume at the source. To turn recorded MOH volume completely off, select in Function , above one of the prompts. These prompts are blank by default; if you have. When printing captured reports from the PC to a laser printer, use a fixed monoproportional font such.

From either the Installer or Administrator programming menu, select the desired report as shown in. Functions 71, 73, 74, and 75 below. The reports can be printed with either: 1 the data saved for. Distribute a. This report includes. All information is automatically copied to the previous report see next choice and cleared. See the. The ACD department detail report is divided into four major sections: the report header, the incoming. This will match the ending date and time of.

These are calls that are transferred to, or ring into, the department number and then are distributed to. For more information,. Connect a standard serial printer or call accounting system to. SMDR data will be stored temporarily if a laptop is connected for programming five.

The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected under. Used only when Esi-Link is enabled and programmed. Each field is delimited with double quote marks and separated with a single comma. Null fields are still. Each record is terminated with a line feed. A single CO call could be included in multiple records if it is transferred from station to station.

If more than one CO line is. Note: SMDR data will be stored temporarily if a laptop is connected for programming five to 15 minutes after. The account code will be output in the SMDR record in character positions 60 through 69, inclusive. A new line will be generated each time someone enters. A user should be able to tell from this SMDR report that the following charges should apply:. For more information, see. This function lets the Installer perform the programming steps that allow the hardware components —.

When entering F8, the first screen will appear as follows. Press 1 to view licensing, 2 to program the. This function cannot change. Press for the periods between the octets.

Press again when finished. For example, if the user plans to use. Whatever device provides. That router will have two interfaces: the WAN side,. WAN address of the gateway. Enter the remote-access IP address in dotted-quad notation, using the key as the dot between the. For example, the range of — The default is In fact, upon entering the second digit of the. Note that only the first ports within that range are actually used.

The gateway router will need to. He will use F82 to assign that range by pressing 5 6. Extension will automatically be assigned a UDP port ,. A conversation over a. If the IVC is licensed for three channels, you can set one, two or three remote channels; if. System Administrator. To enter the symbol, press. Function 83 is used to program the information required for Esi-Link operation between multiple.

IP PBXs at different locations. It is critical that programming is consistent and correct at all. Location numbers, names, abbreviations, and addressing. Before programming Esi-Link parameters for other locations in Function , you must program the. Valid location numbers are in the range of — This function is used to add, modify or view the programming for an Esi-Link location. Add the. The valid range is — This MAC address is different than the one displayed.

Use the first six programmable feature keys to enter the letters. This is the public IP address or. Enter the address in dottedquad. Press to confirm and complete the. This function is used to delete previously entered information about Esi-Link sites.

Enter the location. Esi-Link locations. When programmed on a programmable feature key at another. Esi-Link location, lamp appearance for numbers on the Esi-Link publish list will automatically update. Use the up and down arrow keys to scroll through the list.

An entry can be programmed by entering. To remove an entry from the list, use the up and down arrow keys to scroll to that entry and press. Prompts, re-recording, J. Installation Manual Rev. Founded in , ESI designs and builds innovative telecommunications products for businesses like yours.

Because of their powerful combination of value and features, ESI products are consistently recognized by industry publications and leaders. Motorola and ColdFire are registered trademarks of Motorola, Inc. Smart Jack is a trademark of Westell Technologies, Inc. Information contained herein is subject to change without notice.

ESI products are protected by various U. Patents, granted and pending. Visit ESI on the Web at www. Contents General description The system itself is housed in a surprisingly small case that is wall-mounted in the telephone equipment room. An external, wall-mounted power transformer powers the system. Note: The Key Feature Phone has the same stylish, rugged design as a Feature Phone and offers the most basic phone functions. It is intended for use in areas such as lobbies, cashier stations, warehouses and employee lunchrooms, where only minimal phone system features are needed.

One can also visit www. Analog phones on the system also initiate conferences. Because a Remote Phone isn't connected directly to its local telephone network, one must use a regular phone connected locally, not the Remote Phone, to make or other emergency calls. For more information, see the documentation included with the Remote Phone. Lets multiple business entities share a telephone system while maintaining separation of various facilities and features.

Base Cabinet I can support one Expansion Cabinet, for a potential total of four port cards. Base Cabinet II houses up to two port cards; it can also support another Expansion Cabinet with one port card. Each Expansion Cabinet houses up to two additional port cards each, enabling the system to grow to its maximum configuration — seven port cards on IVX e, or four port cards on IVX 72e. Wall-mount transformers Base Cabinet I has a 5-amp wall-mount transformer, which supplies power to the main board and for up to four port cards.

Base Cabinet II has a 3-amp wall-mount transformer, which supplies power for up to three port cards. Although all port cards can be mounted in any slot in either of the Base Cabinets or the Expansion Cabinet, we recommend that port cards with CO lines be installed in the first slots. Each port card is equipped with a standard female Amphenol connector for easy wiring to a standard 66 or block.

The analog ports provide a standard volt, two-wire connection to fax machines, courtesy phones, modems, etc. Only one analog device can be connected to each analog station port. Each port provides a standard volt, two-wire phone connection. All 24 CO ports are allocated regardless of whether they are assigned or used. You can enter values as directed by the combination of the voice prompts and display.

The pass- words can be 2—8 digits long, followed by. The Installer can change either the Installer or Administrator password. Page 12 CID data to update the time and date.

Default: Enabled. Notes: If this function is enabled, Esi-Link time synchronization from location will be disabled. If this function is disabled, Esi-Link time synchronization will be allowed minutes only. Page Function System Speed-Dial A user can initiate a system speed-dial by dialing the speed dial location number or by accessing the name through the Esi-Dex feature.

In Function 32, access to system speed-dial can be denied to individual stations see page C. Function Extension feature authorization An Administrator can allow or deny many extension features on an extension-by-extension basis. Page 16 Forwarding to toll numbers — This feature is used in conjunction with external forwarding see previous item.

When enabled, this feature lets the user program a long-distance number for exter- nal forwarding. Page 4 This page included for pagination purposes only. Telephone system features IVX 20 expands from its basic four-line, eight-station configuration to a six-line, twelve-station configuration. When using this telephone equipment, always exercise basic safety precautions in order to mini- mize the risk of fire, electric shock or injury to persons.

See below for FCC registration number and ringer equivalence number. FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Provide a dry, clean, and accessible area.

Locate within the telephone equipment room a space which will provide easy connection to the 66 blocks and VAC power. A release tab snaps into an opening in the top- center of the cabinet and is secured by a retaining screw. To remove the lid: Remove the retaining screw and depress the release tab at the top of the cabinet.

Adding or replacing the Memory Module will require that the system be taken out of service. If the Memory Module must be replaced, all configuration data and customer recordings will be lost. This limit is imposed to avoid high voltages on the 66 block. Loop start lines are connected via the last six pairs on the 66 block Lines 5 and 6 require the ex- pansion card. Page 18 Click Have disk.. Click Next. Label the paper overlay to show how the keys are programmed, either with ESI Installer or manually.

Install the labeled paper overlay on the Key Expansion Console. Both methods follow the same programming steps. This manual focuses on programming from a Digital Feature Phone — the respective documentation for the Windows-based programming details the differences in programming from that environment.

Page Entering Alphanumeric Characters System programming: an introduction IVX 20 Entering alphanumeric characters You enter names for extensions and departments by pressing the dial pad key that corresponds to the character to be entered.



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